Shipping policy

           

Shipping 

Standard shipping $16.99 

FREE shipping on orders over $150 before tax

  • Most orders ship within 3–5 business days

  • Custom items ship from 2-6 weeks 

Click HERE for more information on our lost or stolen policy 

Cancellation Policy

IMPORTANT: Please review your order carefully before checkout. Once placed, orders cannot be canceled or modified. 

    Price Adjustments 

     At this time, we’re unable to offer price adjustments on prior purchases. Thank you so much for your understanding!

    Return Policy 

    We want you to love your purchase! If something isn’t quite right, we offer a 14-day return policy. Please note that customers are responsible for the cost of shipping items back to us for returns. Items must be returned within 14 days of delivery and in their original condition.

    Please note : Final sale items, shipping fees or orders returned outside our 14 day policy are non-refundable 

    Final Sale Items 

    The following items are FINAL SALE  and not eligible for return or refund: 

    Chandeliers : Purchases made during Black Friday and Cyber Monday 

    Order Issues & Claims 

    If there’s an issue with your order, we’ll make it right. You have 14 days from delivery to report damaged, defective, missing, or incorrect items. Click HERE to start a claim or contact us directly. We are here to help!

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