Refund policy
Cancellation Policy
IMPORTANT: Please review your order carefully before checkout. Once placed, orders cannot be canceled or modified.
Return Policy
We want you to love your purchase! If something isn’t quite right, we offer a 14-day return policy. Please note that customers are responsible for the cost of shipping items back to us for returns. Items must be returned within 14 days of delivery and in their original condition.
Please note : Final sale items, shipping fees or orders returned outside our 14 day policy are non-refundable
Final Sale Items
The following items are FINAL SALE and not eligible for return or refund:
Rugs : Custom art : Chandeliers : Purchases made during Black Friday and Cyber Monday
Order Issues & Claims
If there’s an issue with your order, we’ll make it right. You have 14 days from delivery to report damaged, defective, missing, or incorrect items. Click HERE to start a claim or contact us directly. We are here to help!
- Click HERE for more information on our lost or stolen policy
Price Adjustments
At this time, we’re unable to offer price adjustments on prior purchases. Thank you so much for your understanding!