You may return any unwanted or unused items in their original packaging within 30 days of purchase . Once we receive your returned item, a refund for the returned item will be credited back to your account .
WE DO NOT ISSUE RETURN LABELS OR PAY FOR RETURN LABELS ON UNWANTED ITEMS. You may take your return to the shipping carrier of your choice and return it to:
10980 North Pine Drive
Parker, CO 80138
PLEASE MAKE SURE THAT YOUR FIRST AND LAST NAME ARE ON THE RETURN LABEL. NO PAPERWORK NEEDED .
DAMAGES: If your item arrived damaged or you received an incorrect item, please email email@example.com with photos of the damaged or incorrect item and we will respond within 48 business hours . You are not responsible for these items and we will either issue a refund, discount or have you send back the item . DO NOT CALL as this process must take place exclusively through email. We will not respond to voicemails regarding damaged items.
Please have integrity and be honest about your returns. If there is a mistake on our end or if an item is damaged in shipping, we will issue a refund, discount or return label . We appreciate your business and the joy of your home is our delight !