FAQS
About Interior Delights
Who is Interior Delights?
Interior Delights is a home decor boutique in Parker, Colorado, founded by Sarah Fennell. What started with Sarah selling her painted furniture has grown into our shop in Parker and our online store at interiordelights.net. Read our story
What does Interior Delights sell?
We sell home decor, including framed wall art, vases, faux greenery and florals, candles and lanterns, pillows, throws, rugs, lighting and furniture. We also carry kitchen and entertaining pieces, plus seasonal fall and Christmas decor.
Do you have a store I can visit?
Yes. Our shop is at 10970 S. Parker Road, Unit A12, Parker, CO 80134, and is open Monday through Saturday from 10am to 5pm, closed Sundays. Parker locals can follow @interiordelightsparker on Instagram for in-store happenings and events.
Where do you ship?
We ship to addresses in the United States only. We can't ship to PO Boxes, so please use a physical street address at checkout. Shipping is a flat $16.99, and free on orders over $300 before tax.
How can I contact Interior Delights?
Email us at orders@interiordelights.net or call us at 720-508-4201, and our team will be glad to help. You can also visit our Contact page or stop by the shop in Parker during store hours. For press and media requests, email press@interiordelights.net.
Sales & Promotions
Do you offer discount codes or have sales?
Yes! New customers who join our email list will receive a welcome discount code for their first order. Please visit the home page and scroll down to the bottom to add your email to the list!
- We also send weekly emails announcing new arrivals, sales, and special promotions. Joining our email list is the best way to stay informed!
Can I get a price adjustment?
We strive to offer the best value possible. At this time, we’re unable to offer price adjustments on prior purchases. Thank you so much for your understanding!
- All sales are final during Black Friday and Cyber Monday promotions.
Rewards
Do you have a rewards program?
Yes! Interior Delights Rewards is free to join. Earn 1 point for every $1 you spend online, plus 10 bonus points when you join, and turn your points into store credit. Learn more about Interior Delights Rewards
How do I join?
You're signed up automatically with your next online order that earns points (gift cards and store credit don't count). Or sign in to your account (no password needed; we'll email you a code) and open Rewards.
How do I use my points?
Turn 300 points into $5 or 1,250 points into $25 of store credit on the Rewards page in your account. At checkout, sign in (or use Shop Pay) and tick Redeem Rewards.
Can I use my points on an order I already placed?
No. Rewards are for your next purchase and can't be applied to past purchases. Redeem your points on the Rewards page in your account, and your reward will be ready at checkout on your next order.
When do my points show up?
After your order is paid, usually within about an hour.
Do my past orders count?
No. Points start with online orders placed from Thu, Oct 15, 2026.
Do gift cards earn points?
No. Gift cards don't earn points, whether you buy one or pay with one.
Can I use points in the store?
Not yet. Points are earned only on online orders, not in-store, and the store credit can be used only at interiordelights.net. In-store purchases have their own rewards program for now.
Are online and in-store points the same?
No. Online and in-store points are separate programs for now. Online orders earn Interior Delights Rewards points, and in-store purchases earn points in the store's own program. Points can't be moved or combined between the two.
My points look wrong. What do I do?
Email us at orders@interiordelights.net with your account email and order number, and we'll check them for you.
Back in Stock Notifications
How do I get notified when an item is back in stock?
If an item is sold out, simply enter your email address or phone number on the product page to be notified when it becomes available again. Once the item is restocked, you’ll receive an alert. If it sells out again, you’ll need to sign up for notifications again.
To see which sold-out items are on their way back, browse our Coming Back Soon collection.
Cancellation Policy
Can I cancel or change my order?
Orders cannot be canceled, changed, or modified once they have been placed
We kindly encourage customers to review all order details and shipping information carefully before completing your purchase. If you have any questions prior to ordering, our team is always happy to help!
In limited cases where a cancellation request can be accommodated a non-refundable processing/restocking fee will apply.
Please email us at orders@interiordelights.net for more information.
Shipping Information
How much does shipping cost?
- Flat Rate Shipping: $16.99
- FREE shipping on orders over $300 before tax
As a small business, we do our very best to keep our shipping rates and policies as fair and reasonable as possible. Unfortunately, shipping costs continue to rise, and unlike large retailers, smaller businesses don't have the same extensive distribution networks, shipping volume, or negotiated carrier rates to help absorb those expenses.
We understand that shipping fees can be frustrating, and we certainly don't want them to discourage anyone from shopping with us. Please know that we work hard to balance these rising expenses while continuing to offer beautiful, quality products at fair prices.
We truly appreciate your understanding and support of our small business. Every order means so much to us, and we're grateful you choose to shop with Interior Delights!
How long will it take for my order to ship?
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Most orders ship within 3–5 business days (holidays can affect this time)
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Custom items ship within 2–6 weeks
How will I know my order has shipped?
When your order ships, we will send tracking details via email so you can follow the progress all the way to your door!
- Orders ship via UPS, FedEx, or USPS. We’ll keep you updated every step of the way with email notifications.
How can I change my shipping address after placing my order?
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If you need to update your shipping address, please CONTACT US immediately at orders@interiordelights.net with the correct information. We will do our best to intercept your order before it ships; however, address changes cannot be guaranteed once processing has begun.
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If your order has already shipped before the address could be updated, we recommend contacting the carrier directly using your tracking information to request your order gets redirected to the preferred address.
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If your package is returned to sender, a refund will be issued once the order is received and processed by our warehouse.
What if my tracking says delivered but I didn’t receive my package?
Carriers sometimes mark packages as delivered 1–3 days before they actually arrive.
If you have checked around your property and with neighbors and still haven’t received your package after three days, please file a claim directly with the carrier. They will be able to provide updated information on the whereabouts of your package. In some cases, once a claim has been filed and reviewed, the carrier may issue a credit for the cost of your order.
If you believe your package was stolen, please file a police report with your local police department.
Returns & Refund Policy
What is your return policy?
We offer 14-day returns on eligible items, starting from the date of delivery. Items must be returned in their original condition, and we kindly ask that you send them back in their original packaging so they arrive safely. Final sale items, shipping fees and orders returned outside our 14-day policy are non-refundable. You can read every detail in our Returns & Refund Policy.
How do I start a return?
Start your return in our online return portal and follow the steps. You will be able to purchase a return shipping label during this process. Once completed, your label and detailed return instructions will be sent directly to your email.
Who pays for return shipping?
For regular returns, return shipping is paid by the customer. You can purchase a return shipping label in our return portal when you start the return.
Which items are final sale?
Final sale items are not eligible for return or refund. They include rugs, light fixtures (chandeliers, pendants, flush mounts and sconces), furniture, wall art, fall and Halloween decor, and select clearance pieces. Purchases made during Black Friday and Cyber Monday are also final sale. If you're not sure whether an item is final sale, email us at orders@interiordelights.net before you order.
What condition do returned items need to be in?
Please return your item(s) in their original packaging to ensure they arrive safely. Once received and inspected, we will process your return accordingly. If an item is not properly packaged for safe return, or if it is returned used, damaged, or in unsellable condition, a refund will not be issued. If you have any concerns, please email us at orders@interiordelights.net before returning an item.
Order Issues & Claims
What if an item in my order is damaged, defective, missing or incorrect?
If there are any issues with your order, we will always make it right. You have 14 days from delivery to reach out with an inquiry. Start a claim in our online return portal or email us at orders@interiordelights.net, and include photos of any damage. Our team will review your inquiry and arrange the best possible solution. We are here to help!
What if my package is lost or stolen?
Once your order has been picked up and scanned by the carrier and a tracking number has been sent to you, the shipping process is out of our control, and we can't take responsibility for lost or stolen packages. Most orders do show up, so we suggest waiting a few days and checking with neighbors first. If you believe your order was lost, contact the carrier with your tracking information to file a claim. If you believe it was stolen, please file a police report with your local police department. You can also find this on our Lost or Stolen Packages page.
Gift Cards
Do you sell gift cards?
Yes. The Interior Delights Gift Card is digital, comes in $25, $50, $100 and $150, and is delivered by email. To send one straight to someone, check "I want to send this as a gift" on the gift card page and enter their email address and the date you want it sent.
Can I use an online gift card in your Parker shop?
No. Gift cards bought on our website can be used only online at interiordelights.net. If you'd like a gift card for the shop, you can buy one in our store in Parker.
Can I use a discount code to buy a gift card?
No. Discount codes and coupon codes can't be applied to gift card purchases.
Our Products
Is your greenery real or faux?
Our greenery, stems and florals are faux, so you get the look of fresh plants and flowers without the upkeep.
Contact us. : Returns & Refund Policy