Frequently asked questions

Most orders: Next Day

Furniture:  Ships freight & depends on location.  Normally 3 weeks.  Most freight companies will contact you to set up delivery.

Drop Ship Items:  Custom Art, Holland Windows, Hand Blown Vases & Hand Blown Cloches,  ID One Piece Shelf, One Piece Circular Shelf, Circle top Tray and Glass Hurricanes and Cylinders ship from a separate location & typically  take 5-7 business days.

Pre order ship dates are estimated. These times are based on the date that we estimate the item will arrive at our warehouse and are not exact dates.  We always do our best to put the most accurate date possible based on the information we have from our manufactures and shippers.

Periodically we offer coupon codes. When you join our email list, we email you a first time code, and throughout the year we will email special sales and discounts.  Our codes can expire at any time, but we are not obligated to honor codes that have  expired or have been  inactivated.

Please contact customer service immediately via email and then by phone, Monday-Friday 9am-5pm.  It is not always possible to intercept packages once orders have been placed and we make no guarantee that we can change it.

We are no longer able to offer local pickup.  We have expanded our warehouses outside of Colorado and unfortunately this means we can no longer offer this option.

If an item is sold out, but we know that we’ll be carrying it again in the future, there will be an option to sign up for an email notification.  When the item comes back in stock, you’ll get an email the minute we restock it.  If an item sells out again & you missed it, sign up again.

We ship all of our orders with Fedex and USPS.  If you get an email that says “delivered” but it didn’t show up, please wait 3-5 days to see if it arrives.  Check with your neighbor, check your mailbox and around your property.  If it does not show up,  file a missing package claim with USPS or FEDEX on their websites and reference your tracking number. If you believe that your package has been stolen, file a police report with your local police department.  Most packages do show up, so check with neighbors and around the sides of your house to make sure that it was delivered to the correct location.

We now have multiple locations that we ship from, most orders will ship from our warehouse location in Indiana, however many of our larger shelves, lamps, furniture and art will ship directly to your from the manufacturer-all located within the United States.

We source our products from all over the world.  Our candles and many of our signs are made here in the US, and others are made overseas in countries such as India, China, Indonesia, Spain and Vietnam.


If you need to return an item, you have 14 days from the date of delivery to do so.  Please return your items with any original packaging or tags.  Please carefully package fragile items so that they don't arrive to us damaged.  Once we receive your unused and undamaged items, we will issue a refund on the method of payment used to place the order. 

You may return any unused and undamaged product within 14 days of purchasing.  You may return it for a full refund or a store credit.



Start your return in our returns portal here: https://www.interiordelights.net/pages/return?

FREE OR LOWER COST RETURNS:  Interior Delights offers an option at checkout to purchase a low cost "Free Return Label" protection that will provide you with a free return label should you decide to return any item in that particular order.  If you do not purchase the option, you can still purchase a label through our portal with our negotiated low shipping rates and the cost of the label will be deducted from your refund.  You may also take your return to the carrier of your choice and return your item at your own expense. 


If your order arrives damaged, please email customer service with photos of the damaged item.  Once we review your email, we will either issue a return label to ship the item back or we will issue a full or partial refund. If the item is still in stock we can also send a replacement.

Please email photos to orders@interiordelights.net

DO NOT CALL as all damage claims must be submitted via email with photos.  We will not respond to voicemails pertaining to returns as this process must be filed exclusively through email.